When you need to give tough feedback, forget Zoom and pick up the phone

It may seem counterintuitive, but It turns out that we perceive emotions and hear better when we don’t see each other in a conversation. Do you need to give someone feedback at work that’s going to be hard to hear? Perhaps you need to say, “You need to double your numbers next month” or worse yet, “We’ve talked a lot about what you’d need to do to get promoted this year, and to be honest, I haven’t seen enough change.” To make matters worse, do you need to give that feedback remotely because everyone on your team is working from home? Read Full Story
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