The Best VoIP Phone Services (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The best VoIP phone services create exceptional customer experiences. And exceptional customer experiences work wonders for your bottom line. Imagine this: a potential customer calls the sales number listed on your website. Six states away, a personal cell phone rings. Your sales person picks it up, answers a few questions, and closes the sale. Within a matter of seconds, that potential customer turns into a paying customer rather than being transferred from employee to employee, wasting their time and testing their patience. With the right VoIP service, you can streamline and automate the customer journey, resulting in more money for less work. Furthermore, these services are easy to set up, easy to use, and most of the leg work happens behind the scenes. But choosing the right service feels like a daunting task. With countless options out there, how do you decide which one’s right for you? If you’re not sure how to answer that question, you’re in the right place. In this article, I cover how to choose the right service for your needs, the different types of VoIP services, and my top recommendations. Let’s dive in! The top 6 options for VoIP phone service: Ooma – best for small businesses Nextiva – best for remote teams RingCentral – best for fast-growth Grasshopper – best for mobile teams Verizon – best for large businesses 8×8 – most affordable VoIP service How to choose the best VoIP phone services for you With countless VoIP service providers to choose from, finding the perfect solution for your business isn’t always easy. To make things easier, I want to share the criteria I considered when making this list and some must-haves regardless of the company you choose. You can use these to help narrow things down as you go through the process. Deployment options Some VoIP phone services work with the hardware you already have, while others require proper installation. In some cases, you may need to buy an adapter or something else to enable the system. But others are as simple as a mobile app you download on your phone. So, carefully consider the amount of time and the level of support you have when making a decision. The simpler the system, the easier it is, and the less support you …

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The Best Conference Call Services (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Just a decade ago, conference calls were challenging to set up and manage. But today, I can click a few buttons and hop on a call with my entire team in a matter of seconds from the comfort of my home while my teammates stay safely in theirs. However, the best conference call services go beyond basic phone calls. They also offer a suite of collaboration and connectivity tools that make our current situation easier to navigate… together. As the demand for remote connectivity rises, new services are popping up left and right. Plus, there are already hundreds of options to choose from, making it feel impossible to choose the right conference call services for your team. So to help make your life a bit easier, I looked at …

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Best Cloud Storage Services

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. A decade ago, clouds were white puffy things we pointed at in the sky. Today, I suppose that’s still true. But “the cloud” means something completely different. It started as a buzzword, but now, it’s not uncommon to hear it in an afternoon conversation over coffee. In fact, it’s an incredibly common occurrence in our everyday lives. And it’s rise in popularity happened for a good reason—cloud storage is safe, affordable, and undoubtedly easy to use. Plus, it has countless uses, from backups and document archiving to team collaboration and file sharing. But choosing the best cloud storage services isn’t always easy, especially since there are so many options on the market. To make your decision a little easier, I looked at dozens of providers and narrowed it down …

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The Best Help Desk Software (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Unorganized support teams are a nightmare for everyone involved. From two agents wasting time on the same request to customers or employees sitting around for hours waiting on an answer, things can get really hectic without the right tools and software. And it could even damage your reputation forever. You don’t want that and I don’t want that for you, either. However, choosing the best help desk software for your team isn’t an easy task. There are hundreds, if not thousands, of options to choose from. So to help make your life a bit easier, I looked at dozens of the top options on the market and narrowed it down to my top six recommendations. From small customer support teams to IT services and mobile field support, this guide …

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The Best CRM Software (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Without customers, your business wouldn’t exist. I guess it could… but you wouldn’t last long without a stream of revenue helping you keep the lights on. Because of that, it’s critical to understand how your customers behave and what they want from you. Doing so makes their experience better. And helps you generate more money. The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers. But today, your biggest challenge is choosing the right one. With countless options to choose from, it’s easy to feel paralyzed. So, to help you out, I reviewed the top CRM software available and put together an extensive list of what to consider before making your final …

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Best Accounting Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. 82% of businesses fail because of poor cash flow management and subpar accounting practices. Yikes. It’s no secret that accounting is hard — and there’s a reason people spend their entire lives learning how to do it well. But there’s good news. You can avoid becoming a part of this statistic without heading to university to get a Bachelor’s (or Master’s) degree in accounting. Enter… modern-day accounting software. It exists to help even the smallest businesses improve their bookkeeping processes, save time, and make fewer costly mistakes. Plus, understanding your numbers can lead to smarter business decisions and improved overall business health/performance as well. However, choosing the best accounting software isn’t easy, thanks to the thousands of options on the market. Which one offers everything you need without a …

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Best Online Fax Services

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Think back to the last time you saw one of those giant, clunky fax machines sitting around. It’s probably been a while, right? While that old-school hardware is undoubtedly outdated, faxing isn’t dead by any means. It’s actually very much alive. But thankfully, we have better technology. The best online fax services make sending secure communications via fax a breeze for individuals and businesses of all sizes with no ugly, expensive, or finicky hardware required. However, there are dozens of providers to choose from, which is why making the right choice is often more challenging than actually using the service. So to help make your decision easier, I narrowed it down to my top six recommendations—and reviewed them. The top 6 options for online fax services mFax – best …

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Best Business Phone Systems

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system. This statement holds true for freelancers and single-member LLCs to Fortune 500 enterprises with thousands of employees across multiple locations. There’s just one problem—finding the best option for your business. With hundreds, if not thousands, of choices to consider, narrowing down the top pick for your business can feel like a daunting task. Fortunately, I’ve handled all the heavy lifting for you. After spending countless hours researching and testing different business phone systems, I’ve picked the top six that I can recommend with conviction. The Top 6 Options For Business Phone Systems Ooma Freshcaller Dialpad RingCentral Line2 Intermedia Unite How to Choose the Best …

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Best Marketing Automation Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Marketing campaigns get more complex by the day. Which… is great news for the consumer experience but a nightmare for you as a marketing manager handling thousands of moving parts (and countless employees) on a daily basis. To put it lightly, there’s a lot going on behind the scenes. Especially complex technical challenges that most consumers and employees will never see or fully understand. But thankfully more and more automation tools are popping up to make your life a bit easier. However, that means choosing the best marketing automation software for your business and team is harder than its ever been. From enterprise-grade solutions to the most affordable options, my team and I have researched, tested, and used just about every software you can imagine. And I can honestly …

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The Best Project Management Software (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. It’s every manager’s worst nightmare. That ONE project that never seems to end. Nothing goes as planned and missed deadlines lurk around every corner. You can’t remember the last time you laughed. Your boss is mad and your employees stumble around trying to figure out what to do next. You drive home wondering what went wrong and why the universe is working against you. If only there was a better way. It doesn’t have to be this way. By choosing the right project management software, projects won’t throw you into that panic-inducing nightmare. I’ve managed countless projects, hundreds of teams, and bounced around to every project management software you can think of. From Wrike to Trello. Trello to Asana. From Asana back to Wrike. Rinse and repeat with every …

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Best Call Center Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. What would it be like for your business to never miss another call? Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Today, an affordable call center is within reach of any business with an internet connection. Forget about the requirements of a physical office space, infrastructure, or even a business phone system . Modern call center software is all you need to get up and running. You still have the hard work of engaging your customers and clients, but all the heavy lifting associated with maintaining a call center is off your plate. The Top 5 Options For Call Center Software Fi v e9 …

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