Millions are applying for unemployment, but the system is broken by design. Here are their stories

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More than 35 million American workers have filed for unemployment since March, and millions are still waiting to receive benefits. Their stories expose a truth that can no longer be ignored: The system is built to fail. Following eight years working in luxury retail and more than 20 years in finance before that, Francis Rennie is considering retiring in September. Read Full Story

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Designing a better future is a moral obligation. Here’s how to start

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Start small—rearrange your shoes, sketch your neighborhood—but find a way to see the world through an expansive lens. 2020 has amplified the vast problems in America. The inequities and interdependencies that have always existed are now impossible to ignore. We’re collectively experiencing a range of emotions: anger, despair, frustration, anxiety, helplessness. And yet I feel there’s still a palpable hope that things can, and will, change. Read Full Story

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The healthcare industry has embraced texting. Here’s one reason that should give you pause

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People ignore text messages when they come repeatedly. Even incredibly important ones. At first glance, the text message seems like the perfect reminder for just about anything. It’s an automated nudge, a way to say, “Hey, remember to do this thing right now.” And given the inundation of text messages and push notifications from every app and service imaginable, you’d assume they must work. Read Full Story

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