Narcissistic leaders poison their organizations for decades

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A new study suggests companies would do well by screening for narcissistic personality types in hiring and promotion processes. If you want a preview of the post-Trump era, you might read Jennifer Chatman’s latest paper out of the Berkeley Haas School of Business. It shows that narcissistic leaders inflict long-lasting damage on their organizations, which continues many years after they depart. Read Full Story

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Figuring out whether you’re a good leader is harder than you think

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Getting feedback is tricky when you’re in a leadership position. So it can be difficult to know if you’re actually doing a good job. In 2011, I was asked to serve as director of a new program at the University of Texas called the Human Dimensions of Organizations . We were a startup inside the university that aimed to bring the humanities and the social and behavioral sciences to individuals in organizations who wanted to learn about people. Read Full Story

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5 ways to create an empowered workplace in 2021

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The former co-CEO of Chipotle Mexican Grill says most leaders know empowerment will lead to happier, more motivated employees, and thus improved business results, but they don’t know how to create it. In order to be a great leader, you must learn to empower your people. Anytime you see a poorly run restaurant, retail store, or organization, empowerment is the missing ingredient. Anytime you see a super well-run business, that’s very likely the secret to their success. Read Full Story

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Why you need to start planning for work post-COVID-19 now

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The pandemic reveals why it’s vital for companies to review and understand what went well, what didn’t, and what they should do differently in the future. In the past months, as the realities of the COVID-19 pandemic began to sink in across the world, most organizational leaders reacted quickly. They established remote workforces, managed financial exposures, and supported the mental and emotional well-being of the workforce–all while trying to maintain the productivity of the organization. Read Full Story

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5 smart tips to help you excel at remote performance reviews

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As a manager, awareness is an absolute key to running a successful operation with remote teams. Here are five things to consider. Performance management requires a lot of planning and attention, so that everyone in an organization can benefit from it, including employees working remotely. Now more than ever, leaders need to focus on adapting and altering their processes to fit a new normal of working from home. Read Full Story

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4 personality types to build an unstoppable dream team

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Look for each of these characters to bring their own special blend of strengths to create one high-powered collaborative unit. As a leader responsible for driving performance and results in your organization, many variables are simply outside of your control. Obstacles to success like shoestring budgets, limited timelines, and any number of unexpected challenges are often unavoidable. But one thing you can manage is team chemistry . Part science and part artistic undertaking, this powerful leadership skill is essential to powering teams to their most peak performance. Read Full Story

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Strength in Customer Journey Mapping A Distinguishing Factor for B2B CX Leaders

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A little more than half (52%) of large B2B organizations in North America and Europe report that delivering excellent customer experience is one of the top business challenges they are currently facing. And, according to a new B2B International study reported by MarketingProfs, 54% of the marketing and insight specialists surveyed say that they are… Read More » The post Strength in Customer Journey Mapping A Distinguishing Factor for B2B CX Leaders appeared first on Marketing Charts .

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