How to fight the groupthink that happens when we work virtually

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Groupthink is more common when all communication is happening digitally. Here’s how to promote thinking creatively instead. Most of us are well aware that groupthink—the phenomenon in which decision-making is ruled by the ease of conformity—is bad for business. When our workplace falls into groupthink, we become complacent and fail to innovate, either out of intimidation, apathy, or both. Read Full Story

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What toys from the past can tell us about how we predict the future

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The Museum of Future History explores how we colonize the future when we try to envision it. If there’s one thing we know for certain about the future, it’s that we don’t know what will happen. But we can—and do—try to make predictions: about how climate change will affect our planet, what will happen to the economy, which jobs will be in demand and which ones will be obsolete. Read Full Story

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How unhurried conversations allow good work to happen naturally

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Sometimes, the best solutions come when we stop and give people the time and space to say what they want, says this author and creative facilitator in an excerpt from “Unhurried at Work.” People associate speed with efficiency and mistake it for effectiveness. It’s often those who are quickest on the draw that can seem the most impressive, but what happens when we slow our conversations down and make space to connect in the present moment? Read Full Story

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Why you can’t believe all the visual cues you get on video chats

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Video calls are not the real thing, and this has clear implications for our ability to show and hide our emotions online, whether they are real or fake. The majority of work and even personal meetings are now happening through video apps. As the boundaries between our work and personal lives get more blurred, it’s useful to understand how we display and convey emotions online, and whether we are able to decode and interpret other people’s emotions effectively when we see them on a computer or cellphone screen instead of right in front of us. Read Full Story

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How to deal with feelings of uncertainty

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When things feel unstable for long periods of time, we need different coping techniques. The human brain is a prediction engine. A lot of the knowledge that you gain from experience is used to figure out what is likely to happen next. When you walk into a conference room before the start of a meeting and see other people in attendance, you feel comfortable that the meeting is going to start soon. When you see a colleague walking up the hall who works in marketing, you predict that you’ll soon be talking about a new campaign. Read Full Story

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