How KaiOS is beating Apple and Android to the next billion cellphone users

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Its phones sell for as little as $15 but run WhatsApp, YouTube, and more. KaiOS is the most popular mobile operating system you probably haven’t heard of. Instead of designing software for full-blown smartphones, Hong Kong–based KaiOS Technologies (pronounced ky-O-S) has exceeded 150 million global users by powering what it calls the “smart feature phone.” Far more spartan than iPhones and Samsung Galaxy models, these devices—which sell for as little as $15—run must-have apps such as YouTube, Google Maps, Facebook, and Whats­App, with more available from the KaiOS app store. Read Full Story

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The Best VoIP Phone Services (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The best VoIP phone services create exceptional customer experiences. And exceptional customer experiences work wonders for your bottom line. Imagine this: a potential customer calls the sales number listed on your website. Six states away, a personal cell phone rings. Your sales person picks it up, answers a few questions, and closes the sale. Within a matter of seconds, that potential customer turns into a paying customer rather than being transferred from employee to employee, wasting their time and testing their patience. With the right VoIP service, you can streamline and automate the customer journey, resulting in more money for less work. Furthermore, these services are easy to set up, easy to use, and most of the leg work happens behind the scenes. But choosing the right service feels …

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15 Tools to Boost Your YouTube Marketing

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This year, businesses have had to grasp at every opportunity to drive interest and sales. Luckily, YouTube has become a useful option. Video is great for user engagement, and YouTube can drive traffic--and leads. To that end, these 15 tools can help you optimize your YouTube content. Read the full article at MarketingProfs

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Best Business Phone Systems

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system. This statement holds true for freelancers and single-member LLCs to Fortune 500 enterprises with thousands of employees across multiple locations. There’s just one problem—finding the best option for your business. With hundreds, if not thousands, of choices to consider, narrowing down the top pick for your business can feel like a daunting task. Fortunately, I’ve handled all the heavy lifting for you. After spending countless hours researching and testing different business phone systems, I’ve picked the top six that I can recommend with conviction. The Top 6 Options For Business Phone Systems Ooma Freshcaller Dialpad RingCentral Line2 Intermedia Unite How to Choose the Best …

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YouTube Dominates Google Video in 2020

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Posted by Dr-Pete In a study of 2.1M searches and 766K videos, YouTube accounted for 94% of all video carousel results on page one of Google, leaving little room for competition. Even the most casual video aficionado knows YouTube (acquired by Google in 2006). As a Google search user, you may even feel like you encounter more YouTube videos than videos from other sources, but does the data back this up? A Wall Street Journal article in June 2020 measured a strong advantage of YouTube in Google search results, but that article focused on 98 hand-selected videos to compare YouTube to other platforms. Using a set of over two million Google.com (US) desktop searches captured in early October 2020, we were able to extract more than 250,000 results with video carousels on page one. Most organic video results in 2020 appear in a carousel, like this one: This carousel appeared …

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Five Salesforce features that enable offsite collaboration

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30-second summary: ForceIQ, a Salesforce experience company, works with hundreds of Salesforce customers, only 15% of whom they believe really maximizes the full set of features that Salesforce has to offer. ForceIQ published an eBook, which provides a detailed guide for businesses on underutilized features, many of which can help facilitate offsite collaboration. Features covered in this article, and elaborated on in the eBook, include workflow automation, connectivity and custom dashboards, user management and permissions, internal communication tools, and customer communication tools. Salesforce is an industry-leading CRM tool with a two-decade track record of helping businesses manage customer relationships and facilitate sales. With its robust functionality and wide appeal, the platform contains a wealth of features, many of which are underutilized by businesses who deploy the platform. ForceIQ , a Salesforce experience company, works with hundreds of Salesforce customers, only 15% of whom they believe really maximizes the full set …

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Project LightSpeed: How Facebook shrunk Messenger down by 75%

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To make its iPhone messaging app run better—especially on older phones—Facebook rewrote it from the ground up. The new version is going live now. In August 2011, Facebook introduced Messenger, an iPhone and Android app that spun off the social network’s chat feature into a stand-alone experience. Meant to compete with texting plans from wireless carriers—and made possible by Facebook’s acquisition of a messaging startup called Beluga —the app was an instant hit . And it’s been an enduring one: Messenger hit one billion monthly active users in 2016 and was the world’s most-downloaded app in 2019, according to App Annie . Read Full Story

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This app bypasses the absurdly high cost of making phone calls to prison by converting texts to snail mail

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The prison phone call industry is controlled by just a few companies, resulting in soaring prices for a short phone call. Ameelio lets you easily send a letter instead, by doing the work of finding correct addresses and getting your words in the mail. As COVID-19 spreads in American jails and prisons—where at least 59,000 people have been infected with the virus so far, and more than 550 people have died—in-person visits to inmates have been banned across the country. For the families of many of the incarcerated, there’s no good option for staying in touch: Just two companies dominate all prison communications, and charge as much as $25 for a 15-minute phone call . Read Full Story

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TikTok Engagement Among Kids Surges During the Pandemic

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Compared with 2019, the average time spent per day by children (ages 4-15) in the US on social media apps almost doubled in 2020 across all major platforms. Of the apps studied in a recent report [pdf] from Qustodio, TikTok made standout gains in overtaking popular platforms such as Instagram and YouTube. TikTok Takes Off… Read More » The post TikTok Engagement Among Kids Surges During the Pandemic appeared first on Marketing Charts .

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