The Best VoIP Phone Services (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The best VoIP phone services create exceptional customer experiences. And exceptional customer experiences work wonders for your bottom line. Imagine this: a potential customer calls the sales number listed on your website. Six states away, a personal cell phone rings. Your sales person picks it up, answers a few questions, and closes the sale. Within a matter of seconds, that potential customer turns into a paying customer rather than being transferred from employee to employee, wasting their time and testing their patience. With the right VoIP service, you can streamline and automate the customer journey, resulting in more money for less work. Furthermore, these services are easy to set up, easy to use, and most of the leg work happens behind the scenes. But choosing the right service feels …

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Best Business Phone Systems

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system. This statement holds true for freelancers and single-member LLCs to Fortune 500 enterprises with thousands of employees across multiple locations. There’s just one problem—finding the best option for your business. With hundreds, if not thousands, of choices to consider, narrowing down the top pick for your business can feel like a daunting task. Fortunately, I’ve handled all the heavy lifting for you. After spending countless hours researching and testing different business phone systems, I’ve picked the top six that I can recommend with conviction. The Top 6 Options For Business Phone Systems Ooma Freshcaller Dialpad RingCentral Line2 Intermedia Unite How to Choose the Best …

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This app bypasses the absurdly high cost of making phone calls to prison by converting texts to snail mail

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The prison phone call industry is controlled by just a few companies, resulting in soaring prices for a short phone call. Ameelio lets you easily send a letter instead, by doing the work of finding correct addresses and getting your words in the mail. As COVID-19 spreads in American jails and prisons—where at least 59,000 people have been infected with the virus so far, and more than 550 people have died—in-person visits to inmates have been banned across the country. For the families of many of the incarcerated, there’s no good option for staying in touch: Just two companies dominate all prison communications, and charge as much as $25 for a 15-minute phone call . Read Full Story

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How to Use Google’s Call-Only Ads to Send Profits Soaring

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For service businesses everywhere, the noise of the telephone is often the sweet sound of sales. But maybe your phone isn’t ringing much anymore. The internet has made it easier than ever for customers to get in touch with businesses without picking up the phone. That’s great for introverts, but it’s not always good for business owners and service providers who’d rather chat with potential customers on the phone than respond to a slew of emails. While being accessible in more than one way is a good idea, you don’t have to restrict yourself to emails or online chats. Google’s call-only ads make it easy for customers to call your business. This article explains what these useful ads are, how they could benefit your business, and how you can start running them today. Let’s get that phone ringing again. What Are Call-Only Ads? Call-only ads, officially called “ call ads …

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Hey, remember that annoying robocaller who kept bugging you about health insurance?

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A robocaller that allegedly made about 1 billion illegally spoofed calls about insurance faces a proposed $225 million fine, the largest in FCC history. A robocaller that allegedly made an estimated 1 billion illegally spoofed calls about health insurance is facing a proposed $225 million fine , the largest such penalty in the Federal Communication Commission’s 86-year history. Read Full Story

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Contact Us Page Tips: Move From Blah to Yeah!

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A visitor hits your website and wants to talk to you. What does that person start searching for? Your Contact Us page. It’s a page on your site that pushes visitors from browser to buyer. Contact Us pages are among the most underutilized and misunderstood resources on the web today. Some companies don’t use them at all, and those that do have them often push these critical pages to the back burner during website revision projects. That stops today. I’ll share a step-by-step plan you can follow to strategize and revise this lowly web page. And I’ll use plenty of examples to spark your creativity. Let’s get started. What Is a Contact Us Page? Think of a Contact Us page as a sort of digital business card. Sure, it’s short and concise. But if someone wants to reach out to you, they’ll use this page to do so. Contact Us …

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IRS tax refund delay: Still calling the phone number? Here’s why you can’t get through

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Anybody home? The National Taxpayer Advocate says the Internal Revenue Service has answered only 2% of 75 million calls this tax season. If you’ve been trying unsuccessfully to get through to an actual human being at the Internal Revenue Service (IRS) to ask why your tax refund is delayed, know that you have plenty of company among your fellow taxpaying Americans. Read Full Story

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How to Make a Scalable SMS Chatbot Using Twilio, Python, and Google Sheets (with Free Code)

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Posted by R0bin_L0rd Many of us are helping businesses that are facing hard times, or we’re facing hard times ourselves. If you’re working for a company (or client) that's in trouble, the use of SMS chatbots could be a way for you to look outside your normal list of solutions and help them succeed in a completely different way. If you’re a marketer looking for work, adding this to your list of skills could mean you keep things ticking along while many of the usual doors are closed — or that you open new doors. What you’ll get In this post, I give you instructions and code to produce not just one, but a series of text-based chatbots that can be managed by Google Sheets. The example here is set up to work with restaurants, but could be adapted to work with any business that needs to receive orders, check …

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