Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. A decade ago, clouds were white puffy things we pointed at in the sky. Today, I suppose that’s still true. But “the cloud” means something completely different. It started as a buzzword, but now, it’s not uncommon to hear it in an afternoon conversation over coffee. In fact, it’s an incredibly common occurrence in our everyday lives. And it’s rise in popularity happened for a good reason—cloud storage is safe, affordable, and undoubtedly easy to use. Plus, it has countless uses, from backups and document archiving to team collaboration and file sharing. But choosing the best cloud storage services isn’t always easy, especially since there are so many options on the market. To make your decision a little easier, I looked at dozens of providers and narrowed it down …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Video conferencing software has exploded in popularity over the last year. With people working from home and remote work becoming the new normal, businesses rely on video conferencing services to communicate. But not all video conferencing software is the same. The tools you use to video chat with your friends and family across the across aren’t necessarily the best business communication options. Which video conferencing software is the best for you? I’ll break down my top picks in greater detail below. The Top 6 Options For Video Conferencing Software BlueJeans Cisco Webex Lifesize Whereby RingCentral GlobalMeet by PGI How to Choose the Best Video Conferencing For You As you’re shopping around and evaluating different options, there are certain criteria that must be taken into consideration. Keep these factors in …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Collaboration software has become a must-have tool for businesses today. With teams scattered across different locations working remotely, these tools ensure that everyone can communicate and collaborate effectively. From simple check-ins and real-time status updates to ongoing project management, collaboration software can accommodate businesses of all shapes and sizes. Your organization can even use collaboration software to improve the way you work with clients, contractors, and stakeholders in your business. By leveraging collaboration tools, everyone will benefit from improved workflows and have greater access to crucial information. But in order to take advantage of these benefits, your first task will be finding the right collaboration software for your business—and there are a ton of options out there. To make your decision easier, use the buying guide and recommendations that …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Just a decade ago, conference calls were challenging to set up and manage. But today, I can click a few buttons and hop on a call with my entire team in a matter of seconds from the comfort of my home while my teammates stay safely in theirs. However, the best conference call services go beyond basic phone calls. They also offer a suite of collaboration and connectivity tools that make our current situation easier to navigate… together. As the demand for remote connectivity rises, new services are popping up left and right. Plus, there are already hundreds of options to choose from, making it feel impossible to choose the right conference call services for your team. So to help make your life a bit easier, I looked at …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Call recording software is a useful tool for businesses and individual users alike. From quality assurance to employee training, compliance, record-keeping, dispute resolution, and more, there are dozens of reasons why organizations can benefit from recording calls. But there are so many different call recording solutions on the market today. With so many options to consider, finding the best one for your unique situation can feel like a tall task. Use this guide to learn more about my top picks and methodology for finding the best call recording software for you. The Top 6 Options For Call Recording Software Talkdesk Cube ACR Callcap Rev Call Recorder Aircall Kixie PowerCall How to Choose the Best Call Recording Software For You There are certain factors that I looked for while narrowing …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Unorganized support teams are a nightmare for everyone involved. From two agents wasting time on the same request to customers or employees sitting around for hours waiting on an answer, things can get really hectic without the right tools and software. And it could even damage your reputation forever. You don’t want that and I don’t want that for you, either. However, choosing the best help desk software for your team isn’t an easy task. There are hundreds, if not thousands, of options to choose from. So to help make your life a bit easier, I looked at dozens of the top options on the market and narrowed it down to my top six recommendations. From small customer support teams to IT services and mobile field support, this guide …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. In addition to the improved customer experience, live chat is also more efficient for your support team. Service reps can’t field more than one phone call simultaneously, but they can handle multiple live chat conversations at the same time. Overall, live chat is fast, effective, and more cost-efficient than any other type of customer communication. In terms of consumer preferences, it ranks higher than phone, email, and social media. Every website needs to have live chat. With that said, there are dozens of different live chat solutions available …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The days of the paper punch cards and physical time clocks are fading in the rearview mirror. But time clock software isn’t just a less clunky alternative to the physical clock. It saves companies time by eliminating all the processing of individual cards. It makes managing remote workers and teams easier and more streamlined. It alleviates human error and prevents employees from attempting to game the system. And it makes running payroll a breeze since everyone’s info is all in the same place. When you’re ready to implement time clock software for your company, choosing the best one will be easy with our list of the top seven time clock software options. The Top 7 Time Clock Software Options Homebase – Best Free Software ClockInEasy – Simplest Solution TimeClockPlus …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Work order software has streamlined the way businesses across all industries that manage facilities and maintenance departments. It’s used by organizations in manufacturing, healthcare, property management, education, and more. This technology is far more efficient than paper work orders. With work order software, all tasks can be managed electronically within a single tool. New work requests can come internally or from a customer, like a building tenant who needs a repair. Companies can also use work order software to schedule preventative maintenance regularly. The use cases and advantages are seemingly endless. Any business with a maintenance department will benefit from work order software. But which solution is the best? Let’s dive in to find out. The Top 5 Options For Work Order Software ServiceMax UpKeep MaintainX FMX Limble CMMS …

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. It’s every manager’s worst nightmare. That ONE project that never seems to end. Nothing goes as planned and missed deadlines lurk around every corner. You can’t remember the last time you laughed. Your boss is mad and your employees stumble around trying to figure out what to do next. You drive home wondering what went wrong and why the universe is working against you. If only there was a better way. It doesn’t have to be this way. By choosing the right project management software, projects won’t throw you into that panic-inducing nightmare. I’ve managed countless projects, hundreds of teams, and bounced around to every project management software you can think of. From Wrike to Trello. Trello to Asana. From Asana back to Wrike. Rinse and repeat with every …