Best Business Phone Systems

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Phone communication plays a critical role in today’s business landscape. Practically every business, regardless of size or industry, needs to have a business phone system. This statement holds true for freelancers and single-member LLCs to Fortune 500 enterprises with thousands of employees across multiple locations. There’s just one problem—finding the best option for your business. With hundreds, if not thousands, of choices to consider, narrowing down the top pick for your business can feel like a daunting task. Fortunately, I’ve handled all the heavy lifting for you. After spending countless hours researching and testing different business phone systems, I’ve picked the top six that I can recommend with conviction. The Top 6 Options For Business Phone Systems Ooma Freshcaller Dialpad RingCentral Line2 Intermedia Unite How to Choose the Best Business Phone System For You Before we get into the specifics of reviewing each business phone system, you need to understand the methodology behind my research. There are certain feature sets and considerations that must be evaluated as you’re shopping around for different plans. Keep these factors in mind as you continue through this guide and read my reviews. Deployment Method Generally speaking, there are two main ways to deploy a phone system for your business—cloud or on-premises. Historically speaking, most business phone systems have been on-site. However, cloud systems and VoIP technology have been growing in popularity. If you don’t want your phone system tied to physical landlines, offices, and specific devices, then cloud deployment is definitely your best option. But if you prefer a more traditional phone line, then on-premises will work just fine for your situation. Physical Phone Systems Do you need to purchase physical hardware for your phone system? Again, if you’re looking for a traditional office phone that’s sitting on a specific desk with a hardwire connection, then you’ll need to buy those phones. In this scenario, it’s usually in your best interest to buy hardware directly from the phone system provider. Hardware is rarely packaged into your plan, so keep that in mind as you’re shopping around. Actual phones, headsets, etc. will cost extra. The beauty of cloud phone systems is that you can make and receive calls from anywhere. You and your staff can leverage your existing devices for this (laptops, desktops, smartphones, …

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The Best VoIP Phone Services (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. The best VoIP phone services create exceptional customer experiences. And exceptional customer experiences work wonders for your bottom line. Imagine this: a potential customer calls the sales number listed on your website. Six states away, a personal cell phone rings. Your sales person picks it up, answers a few questions, and closes the sale. Within a matter of seconds, that potential customer turns into a paying customer rather than being transferred from employee to employee, wasting their time and testing their patience. With the right VoIP service, you can streamline and automate the customer journey, resulting in more money for less work. Furthermore, these services are easy to set up, easy to use, and most of the leg work happens behind the scenes. But choosing the right service feels …

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Best Call Center Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. What would it be like for your business to never miss another call? Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Today, an affordable call center is within reach of any business with an internet connection. Forget about the requirements of a physical office space, infrastructure, or even a business phone system . Modern call center software is all you need to get up and running. You still have the hard work of engaging your customers and clients, but all the heavy lifting associated with maintaining a call center is off your plate. The Top 5 Options For Call Center Software Fi v e9 …

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Best Video Conferencing Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Video conferencing software has exploded in popularity over the last year. With people working from home and remote work becoming the new normal, businesses rely on video conferencing services to communicate. But not all video conferencing software is the same. The tools you use to video chat with your friends and family across the across aren’t necessarily the best business communication options. Which video conferencing software is the best for you? I’ll break down my top picks in greater detail below. The Top 6 Options For Video Conferencing Software BlueJeans Cisco Webex Lifesize Whereby RingCentral GlobalMeet by PGI How to Choose the Best Video Conferencing For You As you’re shopping around and evaluating different options, there are certain criteria that must be taken into consideration. Keep these factors in …

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Best Cloud Storage Services

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. A decade ago, clouds were white puffy things we pointed at in the sky. Today, I suppose that’s still true. But “the cloud” means something completely different. It started as a buzzword, but now, it’s not uncommon to hear it in an afternoon conversation over coffee. In fact, it’s an incredibly common occurrence in our everyday lives. And it’s rise in popularity happened for a good reason—cloud storage is safe, affordable, and undoubtedly easy to use. Plus, it has countless uses, from backups and document archiving to team collaboration and file sharing. But choosing the best cloud storage services isn’t always easy, especially since there are so many options on the market. To make your decision a little easier, I looked at dozens of providers and narrowed it down …

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The Best Help Desk Software (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Unorganized support teams are a nightmare for everyone involved. From two agents wasting time on the same request to customers or employees sitting around for hours waiting on an answer, things can get really hectic without the right tools and software. And it could even damage your reputation forever. You don’t want that and I don’t want that for you, either. However, choosing the best help desk software for your team isn’t an easy task. There are hundreds, if not thousands, of options to choose from. So to help make your life a bit easier, I looked at dozens of the top options on the market and narrowed it down to my top six recommendations. From small customer support teams to IT services and mobile field support, this guide …

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The Best Conference Call Services (In-Depth Review)

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Just a decade ago, conference calls were challenging to set up and manage. But today, I can click a few buttons and hop on a call with my entire team in a matter of seconds from the comfort of my home while my teammates stay safely in theirs. However, the best conference call services go beyond basic phone calls. They also offer a suite of collaboration and connectivity tools that make our current situation easier to navigate… together. As the demand for remote connectivity rises, new services are popping up left and right. Plus, there are already hundreds of options to choose from, making it feel impossible to choose the right conference call services for your team. So to help make your life a bit easier, I looked at …

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Best POS Systems

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Some years ago, POS systems were a luxury reserved for only big enterprise businesses. Thankfully, not anymore. Today, there’s an abundance of options to go round for companies of all sizes. But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. It’s why we created this guide to help you make a better and more effective decision. Our team has done the heavy lifting of reviewing dozens of POS systems in the market. We’ve also done the pricing, features, and critical support comparisons to determine what POS system is best for what. So, irrespective of your small business type – retail, restaurant, franchise, online store, etc., you’ll find the best POS system that’s right for your company below. The Top 5 POS Systems For Small Business Owners Square POS (our overall best) Shopify POS (best for …

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Best Live Chat Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. In addition to the improved customer experience, live chat is also more efficient for your support team. Service reps can’t field more than one phone call simultaneously, but they can handle multiple live chat conversations at the same time. Overall, live chat is fast, effective, and more cost-efficient than any other type of customer communication. In terms of consumer preferences, it ranks higher than phone, email, and social media. Every website needs to have live chat. With that said, there are dozens of different live chat solutions available …

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Best Online Fax Services

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Think back to the last time you saw one of those giant, clunky fax machines sitting around. It’s probably been a while, right? While that old-school hardware is undoubtedly outdated, faxing isn’t dead by any means. It’s actually very much alive. But thankfully, we have better technology. The best online fax services make sending secure communications via fax a breeze for individuals and businesses of all sizes with no ugly, expensive, or finicky hardware required. However, there are dozens of providers to choose from, which is why making the right choice is often more challenging than actually using the service. So to help make your decision easier, I narrowed it down to my top six recommendations—and reviewed them. The top 6 options for online fax services mFax – best …

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Best Accounting Software

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Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. 82% of businesses fail because of poor cash flow management and subpar accounting practices. Yikes. It’s no secret that accounting is hard — and there’s a reason people spend their entire lives learning how to do it well. But there’s good news. You can avoid becoming a part of this statistic without heading to university to get a Bachelor’s (or Master’s) degree in accounting. Enter… modern-day accounting software. It exists to help even the smallest businesses improve their bookkeeping processes, save time, and make fewer costly mistakes. Plus, understanding your numbers can lead to smarter business decisions and improved overall business health/performance as well. However, choosing the best accounting software isn’t easy, thanks to the thousands of options on the market. Which one offers everything you need without a …

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