Adapting to the new normal: Video content strategy after COVID-19

30-second summary: Video is now ‘the new normal enabler’ connecting brands and customers when offline interactions are still far from reverting to normal. Videos are bridging the gap for informing, educating, engaging, entertaining, and socializing with customers. Low-budget videos are now the it-thing of the video marketing industry – they look nothing like ads or promotional videos customers are likely to skip. Companies are expected to join the global conversation and express what matters to people behind the brand. And videos are a great tool for touching upon this conversation and revealing what the brand stands for as mere “We’re all in this together” message will not cut it. Although not a new trend, the popularity of live streams has soared due to COVID-19. Yes, while WFH, people tend to get distracted with their devices and watch a live stream. Not only stock markets are up – stock footage is getting increasingly popular as real video shootings are temporarily on hold. As we adjust to the new realities of a COVID-19 driven economy, both brands and consumers have changed the way they sell and buy. Keeping customers informed, connected, and cared for is the biggest challenge businesses are facing. Challenges bring new solutions, and video content is the biggest one in sight. The rise of video is unprecedented – Cisco estimates that by 2022, 82% of all created content will be video. Yet, the COVID-19 pandemic has shuffled the cards and brought up significant shifts in people’s online behavior and purchasing patterns. With an 80% rise in content consumption since the coronavirus pandemic, video watchtimes are expected to reach a 100-minute a day benchmark. But brands willing to invest in video should adapt their strategies to match the new customer and the so-called ‘new normal’. The new consumer With shelter-in-place, stay-at-home, WFH, and other COVID-19-related measures, what else is there to do but watch video content? The pandemic has been the time of record highs for video consumption : Netflix reached 16 million new subscribers globally, Sky reported that ‘Bulletproof 2’ has exceeded 5.4 million downloads and All4 has seen audiences up 54% YoY. Source: Statista This may seem like an entertainment-only-related growth, but numbers say otherwise. With the sudden spike in people staying indoors and a total change in their lifestyle, consumers are now spending more time online than ever before. The “buy online” search query has skyrocketed in …
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