3 ways communication will change after the pandemic

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How will we speak to each other when we are all back together? A communications expert makes some bold predictions. Much has been written about how work has changed since the start of the pandemic. We’ve all read plenty about adjusting to virtual communication and how work hours have become undefined. Even the workweek has shifted (note that I’m writing this on a Saturday). Read Full Story

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All the things COVID-19 will change forever, according to 30 top experts

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Tech exec, VCs, and analysts–from WhatsApp’s Will Carthart to AOL cofounder Steve Case–on the pandemic’s lasting impact on how we live, work, and think. We’re four weeks into the massive time-out forced on us by coronavirus. Many of us have spent much of that time trying to get used to the radical lifestyle change the virus has brought. But we’re also beginning to think about the end of the crisis, and what the world will look like afterward. Read Full Story

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How the rise of automation can inform our upskilling during the pandemic

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To see how workers have overhauled their skills in the past, look to the influx of skills from the previous explosion of machine and process technology. The COVID-19 pandemic has resulted in a devastating loss of lives and livelihoods around the globe, and for those of us continuing to shelter-in-place, it has drastically changed the way we go about our daily lives. With limited opportunities to return to work for millions, COVID-19 has also accomplished something that few of us could have predicted: it has revealed fundamental flaws in how we approach employment in the face of changing times. Read Full Story

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How we’re helping our employees cope with the grief and loss of the pandemic

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The coronavirus crisis has not only ushered in new ways of working, but new ways of being, relating, and managing at work as we deal with grief and loss. On a recent Friday morning, I met with my direct reports as I normally do. But we didn’t talk about work. We talked about life which, on that day, included these senior leaders’ concern for a sick child, sadness over a son’s missed 18th birthday celebration, and frustrations about losing family get-togethers over the holidays—all because of COVID-19. Read Full Story

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“Stay healthy!” 6 rules for email and work chat etiquette in the age of COVID-19

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The etiquette expert who recently partnered with the likes of Facebook explains how best to communicate virtually as we all make this transition during the coronavirus crisis. The world is changing at a head-spinning pace right now, and among those shifts is a huge increase in the number of professionals using digital communications tools to collaborate and get business done from home. Read Full Story

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How the pandemic changed what it means to look ‘professional’ at work

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In the first episode of the Hit the Ground Running podcast, we discuss evolving grooming standards—and the complicated calculations we make about how we look at work. For those of us who were unexpectedly thrust into working from home a year ago, the biggest change in our work lives is likely in how we interact with our colleagues. Many of us have spent hours a day, everyday for over a year seeing (and being seen in) little boxes on Zoom screens. Read Full Story

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Why building trust with your audience means ditching your prepared notes

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The author argues prioritizing off-the-cuff communication is a key way to reach people and develop credibility. Technology has emerged as the one of the most profound cultural drivers in the world today, influencing how we work, live, and play. The combination of smartphone, social network, and mobile internet is increasingly how we all connect with our culture— from news gathering to sharing experiences to entertainment to productivity . Read Full Story

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Why we’re entering the golden age of email

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The decades-old technology had stagnated for many years—until the coronavirus pandemic pushed startups to try new things. We all know that email is where your work happens. But given your inbox’s role as the central hub of your professional life, email has largely failed to become a more effective communication tool—until recently. Read Full Story

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